Biljana's story, Slovenia – Product Owner

Biljana Gajer started working at JYSK in 2015 as an agent in the customer service for Slovenian. She quickly took on the role of CSC Team Leader for JYSK Croatia, Slovenian, Bosnia and Herzegovina, and Serbia, and in 2021, she joined the Danish team as a CSC Specialist. She worked as a Subject Matter Expert and Solution Tester, and today she is a Product Owner focusing on product development and improving the customer experience. Her work in customer service and the support of her colleagues helped her step out of her comfort zone, take on more responsibilities, and continue investing in her development. She recently completed a master's degree in international business.

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