Biljana's story, Slovenia – Product Owner

One of the key moments in Biljana's professional development was the transition from JYSK Croatia, Slovenian, Bosnia and Herzegovina, and Serbia position to the position of CSC Specialist at Danish JYSK CSC. This step represented a significant challenge, but also a source of pride, as it brought a new level of responsibility and tasks. She was expected to have a deeper understanding of complex processes and provide support to colleagues from various European countries. Although it meant stepping outside of her comfort zone, this very challenge laid the foundation for her further growth. 

Working in customer service, with strong team support, helped her develop key skills such as adaptability, independent problem-solving, and proactivity. At the same time, she completed a Master's degree in International Business, which further strengthened her understanding of the business environment and laid the groundwork for future development.

Her work experience in CSC was crucial for her subsequent career path. After the position of CSC Specialist, she took on the roles of Subject Matter Expert and Solution Tester, which allowed her to gain a deeper understanding of business processes, user needs, and IT solutions. This directly prepared her for her current position as a Product Owner, where, together with her team, she works on product development and improving the user experience. Their focus is on creating sustainable and efficient solutions that have a real impact on end-users. This progression demonstrates how roles within the CSC can serve as a springboard for diverse career advancements within JYSK.

When it comes to the future, Biljana is motivated by continuous learning and working on projects that create real value. She is open to opportunities that involve taking on leadership responsibilities, deeper involvement in product development, and participation in shaping broader business strategy. She wants to continue contributing to the organization's development through innovation, teamwork, and a strategic approach. 

We are looking for team members like you!