Leading the CSC team during the pandemic was a defining moment in my career. Adapting to remote work, managing an increased volume of customer inquiries, and ensuring smooth operations was a true test. Despite the challenges, I gained valuable leadership experience, strengthened team cohesion, and learned to navigate uncertainty with confidence. This period shaped me as a professional and prepared me for the next step in my JYSK career.
Working in Customer Service at JYSK taught me essential skills that continue to benefit my career: customer focus, adaptability, and effective communication. I learned to see the bigger picture, understand sales channels, and provide the best solutions forcustomers. My experience in handling complex situations and leading projects gave me the foundation to transition into B2B sales, where I now help businesses find the perfect solutions.
JYSK’s supportive environment encouraged me to develop and explore new opportunities. My involvement in part of business plan - launching a new online payment method, helped me understand the importance of strategic planning and cross-functional collaboration. Seeing how different departments work together to enhance the customer experience inspired me to take on bigger challenges. The ability to adapt and innovate has been key to my continued success at JYSK.
For those looking to grow within CSC, my advice is simple: take initiative, participate in projects, and embrace learning opportunities. Communication, problem-solving, and flexibility are crucial skills. Building strong professional connections and setting clear goals can accelerate your growth. JYSK offers endless possibilities—make the most of them!