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Customer Service Supporter
Are you ready to offer the best customer service in UK? Are you in your element with fast-paced work where you get to solve different challenges on a daily basis?
If the answer is yes we are ready to offer a starting salary of £21.500 rising to £23.000 after 3 months probation.
JYSK is one of the fastest growing retail chains in Europe and has expanded from one store in Denmark in 1979 to more than 3,000 stores worldwide today. The JYSK business concept focuses on selling quality products with a Scandinavian look and feel at very competitive prices. We have ambitious growth plans in UK & Ireland and are looking for driven individuals to join us on the journey.
As a Customer Service Supporter you will be responsible for providing world class customer service for JYSK customers. The work is very fast paced. You will respond to our customers' needs regarding products, orders and purchases. This is via email, telephone, social media, and web chat.
In addition to customer service, you do active and goal-oriented sales work. You help our customers find the right products for them. We do not contact the customers themselves, but we naturally sell the highest quality products and additional products that meet their needs. As part of UK's best customer service, you can also handle complaints. You won’t scare even the most challenging customers, but you’ll find a solution to their problem and turn a nasty customer experience into a positive one. You boldly take responsibility and are able to make independent decisions.
Bring Dedication, Meet Possibilities: At JYSK, we take good care of our employees. It is enough that you have a good attitude - we will teach you the knowledge and skills required to succeed in the tasks. We will continue to invest in developing your skills and providing high-quality training. With the right attitude and abilities, you will have the opportunity to take on additional responsibilities and advance your career on a fast schedule.
You Bring Dedication and You…
- You are result-oriented and want to shine in your team
- You will be able to make independent decisions
- You can handle even the most demanding complaints smoothly and with high quality
- You are quick to learn and adapt in a fast paced environment
- You are service minded, flexible and communicate with ease
- You are efficient and can work under heavy pressure from time to time
- You are available to work within our customer centre opening hours, including evenings and weekends
You Meet Possibilities and we offer you…
- A modern, welcoming customer contact centre in JYSK Head Office with on- site parking
- Tailored introduction programme to help you get set up for success
- Company Pension Scheme & 20% Staff Discount after 3 months of service
- Encouragement to learn and progress in your career
- Full time job that starts as soon as possible
- The possibility to work with one of the fastest growing retail chains in Europe
Salary £21.500 rising to £23.000 per annum after 3 months probation.
Do you want to support our expansion and help build JYSK’s future stores across Ireland and UK? If so, please apply today and join our team!
